Privacy Policy

This Privacy Policy sets out how Silicon Valley Japan Lab (operated by Magnote LLC, hereafter “the Lab”) collects, uses and manages the personal information of visitors and clients — including organisations and their representatives — through the websites it operates. We regard your trust as our most important asset, comply with applicable data protection laws, and handle personal information with the utmost care.

1. Information We Collect and How We Use It

We collect the following information by fair and lawful means, and use it only within the stated purposes.

Information we collect: name, company name, department, job title, email address, telephone number, the content of your enquiry, and information necessary for billing and contract administration. We may also collect technical information relating to your use of the website (such as IP address and cookies) on an anonymous basis.

Purposes of use:

  • To respond to your enquiries and requests, and to provide our services.
  • To send news and event information about our services (only where you have opted in).
  • For billing, contracts and other necessary administrative procedures.
  • To improve the quality of our website and to analyse usage on a statistical basis.

2. Security of Personal Information

We implement technical and organisational safeguards to prevent unauthorised access to, and the loss, destruction, alteration or leakage of, the personal information we hold, and we review our data protection practices on an ongoing basis.

3. Disclosure to Third Parties and Use of Service Providers

We do not provide personal information to third parties without your prior consent, except where required by law. Where we engage service providers for functions necessary to operate our services — such as payment processing, email delivery and website analytics — we enter into confidentiality agreements with them and ensure appropriate safeguards are in place.

4. International Transfers

Because we use cloud services, personal information may be stored or processed outside your country of residence, including in the United States. Where this occurs, we apply appropriate safeguards to ensure your privacy remains protected.

5. Cookies and Analytics Tools

This website uses cookies and similar technologies to improve usability and to analyse traffic. You can disable cookies through your browser settings, although some parts of the site may not function correctly as a result.

6. Your Rights

You may at any time request disclosure, correction, addition, deletion or suspension of use of your personal information. Please contact us using the details below. Once we have verified that the request comes from you, we will respond promptly and to a reasonable extent.

7. Changes to This Policy

We may revise this Privacy Policy from time to time. Any revised version takes effect from the moment it is published on this website.

8. Contact

For questions or concerns about how we handle personal information, please contact us using the details below.

Operator: Magnote LLC
Contact form: https://svjlab.com/en/contact/
E-mail: [email protected]